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Warranty Policy from Outdoor Bag Store

Outdoor Bag Store is happy to provide the following warranty for those products purchased from or sold by Outdoor Bag Store (www.outdoorbagstore.com).

** Please take note of the following before continue to particular brand's warranty.**

  1. All sent items for repair or replacement must be reasonable clean and odour-free. Items that are received filthy will subject to rejection and be returned in the state they were received.
  2. Shipping costs for any claims on warranty are wholly borne by the customers
  3. Outdoor Bag Store official must be present while for any claims on warranty.
  4. Monetary refund or credit-refund are not available.

** Please note that Outdoor Bag Store is not providing any warranty or repair for any products that are purchased outside Outdoor Bag Store (www.outdoorbagstore.com).**

* Outdoor Bag Store is offering repair services for items not covered under warranty however charges for repair will only be announced after evaluation.*

Check Brands' Warranty here

Deuter's Warranty

Warranty Of Deuter Products

Outdoor Bag Store is providing warranty for all Deuter products sold by Outdoor Bag Store's website (www.outdoorbagstore.com).
The warranty period is lifetime and only against to defects in materials and manufacturing defects but zippers are totally excluded. The warranty does not cover any damages caused by improper or extreme used or even natural breakdown of materials over time.

Outdoor Bag Store will repairs or replaces any covered defective parts within reasonable timeframe which subject to further discussion to both parties.
However, we are unable to provide any monetary refund or credit-refund.

* Please note that Outdoor Bag Store is not providing any warranty or repair for any products that are purchased outside Outdoor Bag Store (www.outdoorbagstore.com).*

Outdoor Bag Store is offering repair services however charges for repair will only be announced after evaluation.

**Please note that all sent items for repair or replacement must be reasonable clean and odour-free. Items that are received filthy will subject to rejection and be returned in the state they were received.

Deuter's products

Deuter Race

RM291.00 RM230.00

Deuter Race packs for bikers now speed up with an athletic, fast design. Deuter Race is the perfect lightweight partners for those who only want to take the bare minimum.

SKU: 9801 Categories: , Tags: , , , , ,
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Deuter Transit 40

RM716.00 RM570.00

The Deuter Transit 40 is the ultimate partner for trips abroad in its stylish design and timeless colours. Its trademark is the suitcase backpack combination.

SKU: 10116 Categories: , Tags: , , , , ,
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Deuter Fox 40

RM470.00 RM380.00

Deuter Fox 40 is fitted with thoughtful details and features you would find in a Deuter trekking backpack and is at the ready, to accompany the junior adventurers on any mission.

SKU: 9866 Categories: , Tags: , , , , ,
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Deuter City Light

RM159.00 RM130.00

The little, lightweight Deuter City Light is ready for urban action in fresh colours.

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Deuter Walker 24

RM376.00 RM300.00

The Deuter Walker 24 is an urban companion with perfect functionality.

SKU: 15017 Categories: , Tags: , , , , , ,
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Deuter Transit 50

RM848.00 RM680.00

The Deuter Transit 50 is the ultimate partner for trips abroad in its stylish design and timeless colours. Its trademark is the suitcase backpack combination.

SKU: 10118 Categories: , Tags: , , , , , , ,
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Deuter GoGo

RM253.00 RM200.00

Deuter Gogo is such a classic that we were pretty cautious to revise it. But we did! We are proudly introduce our ‘New Beetle.

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Deuter Act Trail Pro 34

RM716.00 RM575.00

Light, clean, and super versatile – Deuter ACT Trail Pro 34 now appear in a fresh, sleek look. The sporty no-frills all-rounders offer top Aircontact carrying comfort and many smart details (such as the fold away hip belt) that make them the right choice for hiking trips via ferrata routes as well as urban outings.

SKU: 9789 Categories: , Tags: , , , , , , , , ,
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Osprey's Warranty

Warranty of Osprey Products

All Osprey products sold by Outdoor Bag Store are covered under Osprey's All Mighty Guarantee. Osprey products sold by Outdoor Bag Store will repair for any reason. Its free of charge for any damage or defect in the products. If Outdoor Bag Store is unable to provide a functional repair on sold products, we will replace it with another one.

* Though we provide warranty for most of the circumstances, but not for any of below circumstances:

  1. Sizing : Wrong size or cannot fit.
  2. Personal preference : Prefer another color or style after purchase.
  3. 3rd Party Repairs or Replacements: Please send back the packs to Outdoor Bag Store with official receipt, we are unable to cover any charges by 3rd Party repair or replacement.
  4. HydraForm Reservoir: HydraForm is not designed to contain or store liquids at temperature and it is only covered by a limited 1-year warranty based on reasonable lifespan of reservoir. Therefore, storing warm-hot or boiling liquids into your reservoir will VOID your warranty for the product.

**Please note that all sent items for repair or replacement must be reasonable clean and odour-free. Items that are received filthy will subject to rejection and be returned in the state they were received.

osprrey's producs

Osprey Stratos 26

RM600.00

Osprey Stratos 26 coming with upper side compression straps which stable down the total load of your backpack. In terms of storage, the two zippered hip belt pockets securing your essential belonging close at hand and there is a fixed twin-zippered top pocket to provide easy access storage.

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Osprey Farpoint 80

RM924.00 RM830.00

Osprey Farpoint 80 is the right size for a long trip when you need one pack to transport everything from the airport to the back of beyond.

SKU: 9334 Categories: , Tags: , , , ,
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Osprey Kestrel 28

RM639.00

Osprey Kestrel 28 is a backpack designed for your multipurpose usages. Its’ load will be transfer to a comfortable spacer mesh harness and hip belt. The mesh back panel is keeping cool to ensure ventilated comfort especially under warm conditions.

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Osprey Stratos 50

RM938.00 RM840.00

Osprey Stratos 50 coming with upper side compression straps which stable down the total load of your backpack. In terms of storage, the two zippered hip belt pockets securing your essential belonging close at hand and there is a fixed twin-zippered top pocket to provide easy access storage.

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Osprey Radial 34

RM900.00 RM810.00

Osprey Radial 34 designed for light and fast bike commuters who need extra space for gear.

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Osprey Farpoint 70

RM906.00 RM810.00

The larger version of Farpoint series. Osprey Farpoint 70 comes with a detachable Farpoint Daypack which is good for carrying essentials only to shop around.

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Osprey Kestrel 32

RM729.00

Osprey Kestrel 32 backpack allows front access by its large front zippered panel and you don’t have to struggle when getting your gear. With the innovative suspension system, this backpack is ensuring you an all-day comfort carrying experience and mesh back panel will back you up with ventilated comfort.

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Osprey Pixel

RM625.00 RM560.00

Osprey Pixel is the perfect technical commuter pack for those who prefer the balanced carry of a backpack to unbalanced messenger bags.

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Gregory's Warranty

Warranty of Gregory Products

We sell Gregory gear to last a lifetime. Gregory guarantees to you, the original purchaser, that this product will be free from defects in materials or workmanship, for as long as you own it.
If you think a product has any defects in materials or workmanship, please contact us immediately. If the product is defective, then Gregory will fix or replace it with a new one and return it to you. This warranty does not cover damage due to unreasonable use or improper care.
The manufacturer shall not be held responsible for incidental or consequential damage nor the natural breakdown of materials which occurs with extended use.
If your Gregory pack or accessory needs service or repair due to normal wear and tear, animal attack, accident or some other reason that’s not covered under the warranty, we may be able to arrange for necessary service for a reasonable charge.  We’ll be sure to contact you with an estimate of the repair charges and do the work after your approval and payment of our quote.
All items returned to OBS for warranty or repair service must be clean and free of odor.
Shipping and handling costs for any claim on warranty are wholly borne by the Customer.
**Please note that OBS does not warrant or offer repair service on any products that are not sold and purchased from OBS.

**Please note that all sent items for repair or replacement must be reasonable clean and odour-free. Items that are received filthy will subject to rejection and be returned in the state they were received.

Gregory's Products

Gregory Deva 60

RM1,449.00

You’ll be surprised by how capable the smallest Gregory Deva pack can be in so many situations. For short and long weekends, it’s more than perfect, offering superior balance and carrying comfort for heavier extras like a climbing rack or a gourmet camp meal complete with a bottle of bubbly. The Deva is already a feature-rich pack, but Response A3 makes the difference—because when you combine shorter trips with Gregory’s best suspension technology, you forget about what you’re carrying and escape into the journey.

SKU: 10977 Categories: , Tags: , , , , , , ,
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Gregory Maven 45

RM939.00

When it’s time to escape from the crowds, the sleek, overnight-ready Gregory Maven 45 makes short work of long approaches to distant campsites that rarely see any visitors. Convenient storage options keep you happy on the trail, and Aerolon ventilated suspension keeps you cool as it supports the load.

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Gregory Maven 55

RM1,089.00

A heavy pack saps your energy and steals the fun out of long weekends in the backcountry. But when you’re packing up camp and hitting the trail in the morning, slinging the Gregory Maven 55 over your shoulders is a totally new—and excellent—experience, thanks to its lightweight design, extensive feature list, and ventilated Aerolon suspension. Maybe it’s time for an upgrade.

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Gregory Optic 58

RM1,119.00

Longer distances and winter temperatures require extra room, and the Gregory Optic 58 gives you that additional capacity without compromising your ultralight priorities. Proper load management, moisture-wicking ventilation, and intelligent features keep you comfortable and mentally balanced from sea level to the High Sierra, because efficient trail travel involves more than a weight claim.

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Gregory Maven 35

RM839.00

Packing the sink on your next dayhike will make the Gregory Maven 35 happy, because it loves to haul a little extra gear in its 35-liter main compartment. Lightweight, robust Aerolon suspension supports the load without adding to it, while tons of features never let on that this pack barely tips the scales.

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Gregory Baltoro 65

RM1,499.00 RM1,280.00

The all new Gregory Baltoro 65 offers plenty of room for a long weekend, and if you’re gear-savvy, enough space for an extra day or two in a pinch. Its trim profile and ventilated, terrain-adaptive Response A3 suspension make it ideal for multi-stage trips in adventurous, off-the-beaten-path locales.

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Gregory Jade 38

RM889.00

More volume than a daypack, less bulk than a full-on backpacking pack, incredible comfort and weight—that’s the Gregory Jade 38 in a nutshell. Ready for any overnight you can throw at it, or even multinight missions if the weather’s warm and you pack light, this is the pack you want for taking down that ridgeline epic or three-day desert route.

SKU: 11152 Categories: , Tags: , , , , , , ,
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Gregory Octal 45

RM919.00

We think an ultralight pack with proper support and essential features provides a better experience—more efficient and much more enjoyable—than hyper-minimalist stuff sack with zero structure. The difference shows the morning after a 15-mile day, when the Gregory Octal 45 proves that comfort is one trail essential you can’t live without.

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Karrimor's Warranty

Warranty of Karrimor Products

All Karrimor products from Outdoor Bag Store are entitled with One (1) year warranty against manufacture or material defects. The warranty does not cover for damages caused by over use, abuse, improper care or natural breakdown of material over time. If product is deemed defective by Outdoor Bag Store, we will repair or replace it at our absolute discretion which decision shall be final.

**Please note that all sent items for repair or replacement must be reasonable clean, odour-free and attached with original product tag. Items that are received filthy will subject to rejection and be returned in the state they were received.


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