very good customer service. Typically reply in few minutes and introduce me the bag that suit my price range, height, size etc. I wait my bag to reach me for just one day after i made my payment. Will definitely come back to this online store again to search for others outdoor equipment. Do try to sell other equipment rather than just bag. Well done shop
Glad to have stumbled here when I was looking for Osprey bags. Received my Farpoint 55 (with free gifts) and loved it! Excellent services as I was personally informed when it was sent out and it came through the next day in superb condition! Highly recommend OBS!
Very fast delivery. Didn’t expect the item arrive Brunei in less than a week. And the staff is very helpful. Thank you OBS for delivering the best choice to your customers.
Fast delivery,great customer service.
Order my osprey farpoint 40 in the morning,and get my pack before 1pm,
I must say their delivery & customer services are really good & super efficient, after made the payment then I received my order the next day.
Thanks to Mr. Ken who willing to travel and send my order all the way to PJ area.
I love my new osprey talon so much. I’m very satisfied of your services. Thank u so much. Looking forward to buy more Osprey products from u guys.
I would recommend Outdoor Bag Store to everyone, really great online outdoor shop, they provide excellent service, received my Osprey daylite and will looking forward to deal again with them in future!
Fast delivery,helpful staff and fast response. Got my Osprey Farpoint 55 from OBS,thanks for the fast delivery! I was actually looking for Osprey Farpoint 40 that suit the flight carry on size, but sadly its sold out. So Ken,the person in charge, recommended me Osprey Farpoint55,which is 40L+15L daypack and it turned out to be a great backpack. Thanks Ken!
Fast response. The price is among the best as compared to other online reseller. My only complaint is they should have stocked wide variety of colors so that we could happily choose what we want.
I bought Opsrey Daylite plus which is not listed in their online webpage. Did my inquiry late night and they responded the next day morning. Good follow up and fast respond even though i had issue to book from their webpage. Item received within 2 working days. Will purchase from them again.
Ordered my first Osprey backpack (Porter 46) on Monday and got it on Thursday. I was super excited to check on it as I shipped it back to my hometown and needed to wait until the weekend. Finally got my hands on it today and it indeed feels like a sturdy backpack. Can’t wait to go for my first trip with it on next month! Nevertheless, OBS provided excellent service in attending my enquiries and even though the payment page wasnt redirected, you guys did a great job on helping me to check it out! Thanks alot!
This is my second bag I bought from them.. Osprey Sirrus 36.. well actually at first I want a stratos 36 but when I do a bit research, I mean a bit deeper I found Sirrus 36 actually for woman.. but I’m not sure yet at that time till the message that I ask them (sorry I don’t know the name, or either woman or man… I’m bad isn’t it? ���) the different between
Ken was very attentive and efficient. He replied to all my enquiries very promptly. The product received in few days time only. Will definitely recommend it to others.
I cannot thank Ken enough for his customer care, service and attention to detail. He went above and beyond what is required to get me a backpack delivered personally after mine burst on my travels. I cannot recommend the outdoor bag store enough. A huge thank you to Ken he really helped in my hour of need, such a kind man.